TikTok is quickly becoming one of the most popular social media platforms for discovering and sharing life hacks, and the latest one to go viral is all about saving time when it comes to customer service.
A TikToker by the name of Liz (@LizTheMusicManager) recently shared her genius hack for skipping the automated “robot” voice when calling customer service and getting straight to a live representative.
In her recent video, Liz explains that all you have to do is hit the keys 0# 0# 0# “over and over” until the automated recordings take you to a live operator. According to Liz, this hack works about 90% of the time and can save you from hours of hold music and automated options.
The video has already racked up more than 2.1 million views, with many people praising Liz for her time-saving tip. While a few people have claimed that they already knew this hack, many others were surprised to learn it and thanked Liz for sharing it.
Regardless of whether you’ve heard of this life hack before, it’s definitely worth trying the next time you’re stuck on the phone with customer service. It could save you a lot of time, stress, and aggravation—and who doesn’t want that?